by CRi Customer Relationship Index Inc. | May 3, 2023 | Article
Kirk Kelly, Founder of criwww.cri-facts.com Insights from a Higher Education Market Researcher So Kirk, what an intriguing title — more than clickbait right? Well, oftentimes you’d be surprised at what data reveals! Case in point: There was a Canadian university...
by CRi Customer Relationship Index Inc. | May 12, 2022 | Article
There’s a piece of accepted wisdom that says 50% of attrition takes place in year 1 to year 2, with the other 50% taking place from year 2 to year 7. While that is true for a few schools, the broader reality is quite different. Some schools see the bulk of their...
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